Madison Pearl

Madison Pearl was established in 2015 in Dubai to focus on the financial markets across the Middle East region.

Address: Madison Pearl Ltd. Dubai International Financial Centre 2nd Floor, Tower 1, Al Fattan Currency House
PO Box 507099
Dubai, United Arab Emirates
Within: 04 560 9100
International: +971 4 560 9100

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Daniel Brocklebank

UX Analyst, Banking

  • Full Time
  • Kuwait City, Kuwait
  • Posted on, 10 January, 2021

Job Description

Our client, a well-established and leading Islamic Bank in Kuwait which is known for its innovative culture and great growth ambitions. The Bank is undergoing an enterprise-wide digital transformation and looking to hire an experienced UX professional to conduct user research and surveys to improve customer journey maps through the digital platforms.

This is a great opportunity to be part of the digital team and drive the user research function. The Ideal candidate would come from a similar position and understand the responsibilities and leadership qualities of a UX Analyst.


  • 5 years of experience in a similar role with research and analytical skills.
  • Thorough understanding of user interface design, information architecture, and human factors.
  • Knowledge of HTML, CSS, JavaScript and other UI development tools.
  • Understanding of graphic designing and UI designing concepts.
  • Exceptional communication, organizational and interpersonal skills.
  • Ability to handle and coordinate multiple projects at once.
  • Documentation and articulation skills.
  • Innovative and creative outlook.

Key Responsibilities

  • Analyze existing systems and understand new needs of the business/audience.
  • Conduct research on usability and customer experience.
  • Clarify requirements and segregate them into functional and non-functional categories.
  • Present solutions, ideas and recommendations that serves the requirements.
  • Document the discussions, concepts and the finalized scope.
  • Create designs that align with the user needs.
  • Prepare mockups, prototypes, wireframes and interaction diagrams.
  • Oversee and contribute to the development of the screens.
  • Conduct testing to validate that the developed functionality is in accordance with the scope.
  • Continuously research and strive to understand audience needs better and improve the existing systems.


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