Job Description
Our client, a well-established and leading Islamic Bank in Kuwait which is known for its innovative culture and great growth ambitions. The Bank is undergoing an enterprise-wide digital transformation and looking to hire an experienced UX professional to conduct user research and surveys to improve customer journey maps through the digital platforms.
This is a great opportunity to be part of the digital team and drive the user research function. The Ideal candidate would come from a similar position and understand the responsibilities and leadership qualities of a UX Analyst.
Qualifications
- 5 years of experience in a similar role with research and analytical skills.
- Thorough understanding of user interface design, information architecture, and human factors.
- Knowledge of HTML, CSS, JavaScript and other UI development tools.
- Understanding of graphic designing and UI designing concepts.
- Exceptional communication, organizational and interpersonal skills.
- Ability to handle and coordinate multiple projects at once.
- Documentation and articulation skills.
- Innovative and creative outlook.
Key Responsibilities
- Analyze existing systems and understand new needs of the business/audience.
- Conduct research on usability and customer experience.
- Clarify requirements and segregate them into functional and non-functional categories.
- Present solutions, ideas and recommendations that serves the requirements.
- Document the discussions, concepts and the finalized scope.
- Create designs that align with the user needs.
- Prepare mockups, prototypes, wireframes and interaction diagrams.
- Oversee and contribute to the development of the screens.
- Conduct testing to validate that the developed functionality is in accordance with the scope.
- Continuously research and strive to understand audience needs better and improve the existing systems.